​An email confirmation letter is sent directly to you for selected resort. This letter will confirm your vacation getaway purchase; and it contains the resort’s information, including their Reservation Department for booking assistance, and Customer Service for any unanswered questions you may have about your resort stay.

Aside from our awesome customer service team that can be reached at Toll-free number 1(888)722-0987 Monday Through Friday (10 am – 7 pm) est, all of our new customers can reach their specific onboarding specialist within the first 30 days for any immediate assistance. Please refer to your welcome letter for your specific onboarding specialist.

Your selected resort will schedule a time while you are visiting the resort to participate in a preview presentation of all of the resort’s amenities & benefits. You are not under any obligation to purchase anything, however you must attend the 60-120 minute presentation. The preview is fun, informative, and something your entire family will enjoy.

​Yes, after purchasing your getaway vacation, additional nights are available at a discounted rate depending on your travel dates. Simply call us at 1(888)722-0987 our vacation specialists will handle your travel needs.

You can book your trip in either of the three ways.

1) Fill out the online Booking Form on our website.

2) Email Reservations@lwdvclub.com.

3) Call 1(888)722-0987 (Toll-free number)​ and one of our vacation specialists can help plan your unique vacation.

Simply call the resort’s Reservation Department or Customer Service Department and they will handle your travel needs; including adding additional family members, more nights, a car rental, airport pickup, to discuss special needs, and other questions you may have.

Simply call 1(888)722-0987 (Toll-free number) Monday Through Friday (10 am – 7 pm) est and our vacation specialists will work with you to accommodate additional family members for a fee. These costs vary by resort, so please be sure to ask your selected resort what their charge for extra guests are.

The resort accommodations we offer have enough room for up to 4 people on average. If you have less members in your party, then you enjoy more space!

For your convenience, each of our resort destinations allows you up to 12 months from the date of purchase to select your travel dates and enjoy your vacation getaway.

The resort fees and taxes are government fees collected by your selected resort and they typically range from $5 to $29 per night, per family.

Most of our resorts don’t encourage group travel at the wholesale price. In most situations, more than two families are not encouraged to travel together.

Yes, and we recommend that you contact the U.S. Department of State to provide your passport documents.

The resorts’ determine the eligibility requirements for each vacation getaway and you can call our vacation specialists at 1(888)722-0987 ( Toll-free number) or at the bottom of each special hotel offer web page listed “Terms & Conditions”